Please take note that IRIS undergoes scheduled maintenance every Friday from 5:00 p.m. to Saturday at 2:00 a.m. PST the following morning. During these times, there may be brief periods when users may not be able to submit service requests.

We are making updates to IRIS on December 12, 2023, starting at 3:00 p.m. until 8:00 a.m. PST the following morning. During this time, IRIS will be offline. Thank you for your understanding and cooperation. 

We are currently experiencing a technical issue with our Payments page. Please note that this does not affect the payment functionality. We are working to resolve this issue and restore full service as soon as possible.